Insurance News

Transforming global insurance: The role of AI and large-scale personalization in customer engagement

Transforming global insurance: The role of AI and large-scale personalization in customer engagement

As competition heats up, insurance giants are betting big on AI to deliver the kind of seamless service today's customers demand

Daniel Wood Nov 20, 2025
Inside the next era of CAT readiness: Canadian insurers face four converging megatrends

Inside the next era of CAT readiness: Canadian insurers face four converging megatrends

Aon Canada chief warns insurers that catastrophe readiness can’t wait until the renewal period

Canada’s collector cars are getting younger – and riskier

Canada’s collector cars are getting younger – and riskier

A wave of younger collectors is putting modern classics back on the road. Technology makes them safer – but more use means more risk

Budget 2025 and insurers: Capital threshold changes and expanded OSFI powers

Budget 2025 and insurers: Capital threshold changes and expanded OSFI powers

Bill C-15 seeks to rewrite how Ottawa regulates federally regulated insurance companies

Empire Life adds digital mental health platform to strengthen group benefits offering

Empire Life adds digital mental health platform to strengthen group benefits offering

The new myStrength platform offers evidence-based resources and coaching

Regulators issue national Segregated Funds Guidance

Regulators issue national Segregated Funds Guidance

New guidance aims to close gaps in insurance conduct standards

MPI launches online licence-status tool

MPI launches online licence-status tool

New online verification tool offers employers and organizations instant access to licence status

Cost of living blocks youth from mental health care: Survey

Cost of living blocks youth from mental health care: Survey

New data spotlights urgent need for youth mental health coverage reform

New specialists join Crawford's renewables line-up

New specialists join Crawford's renewables line-up

New leadership aims to boost capabilities across clean energy technologies

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