Insurance Business Canada

Transforming global insurance: The role of AI and large-scale personalization in customer engagement

2025-11-20T16:41:00Z

As competition heats up, insurance giants are betting big on AI to deliver the kind of seamless service today's customers demand

Inside the next era of CAT readiness: Canadian insurers face four converging megatrends

2025-11-20T15:34:45Z

Aon Canada chief warns insurers that catastrophe readiness can’t wait until the renewal period

Canada’s collector cars are getting younger – and riskier

2025-11-20T15:34:37Z

A wave of younger collectors is putting modern classics back on the road. Technology makes them safer – but more use means more risk

Budget 2025 and insurers: Capital threshold changes and expanded OSFI powers

2025-11-20T15:34:28Z

Bill C-15 seeks to rewrite how Ottawa regulates federally regulated insurance companies

Empire Life adds digital mental health platform to strengthen group benefits offering

2025-11-20T15:09:22Z

The new myStrength platform offers evidence-based resources and coaching

Regulators issue national Segregated Funds Guidance

2025-11-20T12:01:32Z

New guidance aims to close gaps in insurance conduct standards

MPI launches online licence-status tool

2025-11-20T11:55:29Z

New online verification tool offers employers and organizations instant access to licence status

Cost of living blocks youth from mental health care: Survey

2025-11-20T11:51:27Z

New data spotlights urgent need for youth mental health coverage reform

New specialists join Crawford's renewables line-up

2025-11-20T06:47:37Z

New leadership aims to boost capabilities across clean energy technologies

Lloyd's launches investigation after AIG drops John Neal over alleged workplace relationship

2025-11-19T19:55:37Z

CEO appalled at the possibility of the market being 'tarnished'

'Digital friction' impacting employee efficiency

2025-11-19T15:37:35Z

New report reveals the human impact of digital frictions at work

Budget closes tax loophole for insurers – and could force a rethink of foreign-affiliate operations

2025-11-19T14:26:37Z

New FAPI change expected to generate $255 million – and reshape how insurers structure investment income

'Is this a joke?': Condo owners brace for 'deductible tsunami' and six-figure risks

2025-11-19T14:26:28Z

The sector is facing a forced re-evaluation of pricing, underwriting, and product design

Insurance industry must redefine ‘potential’ to attract next-generation talent, says Zurich expert

2025-11-19T14:18:41Z

Forget experience — insurers may need to hire for mindset. Zurich Canada warns the industry can’t survive on traditional talent models

Liberty GTS expands Canadian M&A insurance capabilities

2025-11-19T14:18:37Z

The move supports broader efforts to reinforce its footprint in the Americas

Ontario proposes law requiring insurers to pay all pharmacies equally

2025-11-19T14:18:30Z

Proposed legislation could reshape pharmacy benefits and let government run your insurance exchange

Sedgwick strengthens Canadian claims expertise with recent appointment

2025-11-19T12:35:00Z

New appointee has 26 years of experience in P&C insurance

Advocis and CALU push back on FSRA's proposed MGA rule

2025-11-19T12:34:00Z

Advisory groups warn that new licensing tiers and compliance requirements could raise costs and add unnecessary burdens for small firms

MADD Canada school program aims to reduce insurance risk by tackling youth impaired driving

2025-11-19T12:29:00Z

The initiative will educate young Canadians on the risk and consequences of impaired driving

Tokio Marine reports steady H1 earnings, updates full-year outlook

2025-11-19T11:36:32Z

Strong domestic performance and reduced catastrophe losses drive results

Toyota Tundra becomes the ultimate theft prize – and here's where your vehicle ranks

2025-11-18T17:51:05Z

Auto theft is down 19%, but criminals are getting smarter

Federal budget squeaks through – here's what it means for Canada's insurance sector

2025-11-18T17:06:10Z

Ottawa's razor-thin budget win could reshape insurers' tech spending – and talent rules. Here's what's coming

Canada's insurance sector faces productivity drag but sees 7–10% upside through tech adoption

2025-11-18T17:06:00Z

Canada's long-standing productivity gap is widening, and the insurance industry is feeling it

The hidden cost of a hack: Unpacking the ripple effect of cybercrime

2025-11-18T17:02:57Z

29% of executives cite cyber as the greatest threat to their organization

Ontario court rules one co-owner's consent triggers coverage for all

2025-11-18T16:11:22Z

One co-owner says yes, both are liable - appeals court rejects insurer's coverage defence

Jones DesLauriers strengthens complex risk division with new rail and logistics leader

2025-11-18T16:04:00Z

Kyle Johnson was appointed to the post

Markel launches construction & engineering practice

2025-11-18T09:41:19Z

New division debuts with all-risk products and a focus on innovation in a shifting market

Chinese firm's swoop on insurer for CIA agents under the spotlight

2025-11-18T09:05:17Z

Investment laws tightened after remarkable deal

Desjardins Insurance launches nationwide digital physio access

2025-11-18T07:53:50Z

The partnership with Sword Health strengthens digital-first coverage options

FCAC report flags advice gap as younger Canadians rely on social media

2025-11-18T05:39:28Z

Insurance providers urged to step up as vulnerable Canadians skip formal advice

Snowbirds shift travel patterns, driving demand for flexible travel and health insurance

2025-11-18T05:29:50Z

Carriers must adapt coverage to diverse medical systems, evacuation needs, and higher-cost international care

Resilience, customer focus and trust in spotlight at IBC Awards gala

2025-11-17T15:17:55Z

The 2025 IBC Awards showcased the best of Canada’s insurance sector – and the leaders shaping its future with empathy, innovation and unwavering customer focus

Future-proofing environmental insurance

2025-11-17T15:17:48Z

Experts on innovation, risk and resilience within the sector

Copyright lawsuits push sports teams to rethink their digital content strategies

2025-11-17T15:14:43Z

James Bullock-Webster says that rising copyright lawsuits threaten sports teams – and their insurance coverage

Intact Financial Corporation powers up with $150 million share issuance

2025-11-17T15:11:03Z

Will IFC's $150 million share move reshape competition or spark new trends in Canadian insurance?

Commercial lines renewal rates continue to ease in Q3: Applied index

2025-11-17T12:33:00Z

Brokers gain leverage as renewal rate increases shrink across several key lines

Insurers applaud Ottawa's crackdown on trucking fraud but calls for stronger steps

2025-11-17T12:29:00Z

IBC calls for nationwide entry-level training upgrades to reduce claims and stabilize premiums

Why Canada is losing to the US: new report

2025-11-17T12:17:25Z

Why our productivity crisis has come home to the insurance industry

Snow clearing operators: Claims documentation, staff training critical to managing insurance costs

2025-11-17T12:17:00Z

Proactive practices can reduce claims disputes and strengthen coverage positioning

HDI Global sees revenue, profit rise on new business and pricing gains

2025-11-17T10:39:21Z

Disciplined approach keeps losses below budget and margins strong

FSRA MGA rule could raise costs, limit access to insurance advice, Advocis warns

2025-11-17T09:10:07Z

Association says thousands of small advisors face new fees and unclear compliance duties under the proposed framework

AIG's incoming president John Neal withdraws

2025-11-17T07:25:42Z

It's another blow for the insurance giant - and signs of a bigger issue across the US insurance sector

Massive $10B opioid settlement approved - insurers are off the hook

2025-11-14T20:15:32Z

OxyContin settlement to be paid by Sacklers

London dam ruling heaps pressure on BHP's risk and insurance strategy

2025-11-14T17:03:59Z

Mining giant faces $66 billion claim

Canadian businesses still stuck in reactive risk management, says Aviva’s Billis

2025-11-14T14:00:08Z

Despite new technologies and growing exposures, many Canadian firms remain reactive on risk, says Aviva's John Billis

The art of saying no: Finding balance between service and sustainability in underwriting

2025-11-14T14:00:03Z

Experts say a softer market and rising client expectations are testing underwriting discipline like never before

Celebrating excellence: 2025 Insurance Business Canada Award winners announced

2025-11-14T14:00:00Z

Who took home prizes at last night's event?

Manulife, Mahindra strike US$400M joint venture to push into India's booming insurance market

2025-11-14T12:35:10Z

The 50:50 partnership seeks to leverage Mahindra's rural reach and Manulife's agency strengths

FSRA cracks down on insurance misconduct, imposes $80,000 penalty on agent

2025-11-14T12:35:00Z

The regulator also targeted a separate agent for offering prohibited rebate

Markel Canada expands digital offering with storage tank liability coverage

2025-11-14T12:34:00Z

The product will protect businesses from third-party claims linked to environmental hazards

Allianz lifts profit outlook as financials surge

2025-11-14T11:32:43Z

Insurance segments drive growth and improved ratios

Aspen's Q3 earnings rise ahead of Sompo acquisition

2025-11-14T11:22:43Z

Post-IPO structure frames the insurer's transition

Energy insurance market softening in 2026 gives buyers new leverage: WTW

2025-11-14T05:52:07Z

Declining rates and broader capacity expected to shift negotiating power back to insureds