Claims

'Is this a joke?': Condo owners brace for 'deductible tsunami' and six-figure risks

'Is this a joke?': Condo owners brace for 'deductible tsunami' and six-figure risks

The sector is facing a forced re-evaluation of pricing, underwriting, and product design

Emily Douglas Nov 19, 2025
Ontario court rules one co-owner's consent triggers coverage for all

Ontario court rules one co-owner's consent triggers coverage for all

One co-owner says yes, both are liable - appeals court rejects insurer's coverage defence

Culture vs experience: The secret formula for building a first-class claims team

Culture vs experience: The secret formula for building a first-class claims team

'This really is our jam,' says Unica's claims director

Are MGAs outpacing insurers on claims handling?

Are MGAs outpacing insurers on claims handling?

Claims service has become the new battleground for MGAs

OSFI's Routledge calls for urgency without alarm on climate resiliency

OSFI's Routledge calls for urgency without alarm on climate resiliency

Routledge said that better climate risk data is key to smarter capital decisions for insurers

Independent adjusters take centre stage as aviation claims climb

Independent adjusters take centre stage as aviation claims climb

John Bayley says independent adjusters' technical insight is becoming critical as aviation claim costs soar

It's no longer a 'mom-and-pop' business – restoration industry consolidation set to accelerate

It's no longer a 'mom-and-pop' business – restoration industry consolidation set to accelerate

Canada's restoration industry is rapidly consolidating, as insurer demands for data, ESG compliance, and faster claims cycles push firms to scale up

Why smoke damage is trickier to insure – and what many get wrong

Why smoke damage is trickier to insure – and what many get wrong

Jim Mandeville says this damage remains one of the most misunderstood risks in commercial insurance

Climate risks, trade tariffs and AI reshape property claims: Sedgwick

Climate risks, trade tariffs and AI reshape property claims: Sedgwick

New report spotlights mounting challenges for re/insurers and intermediaries

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