Insurance News

The impact of scalable personalisation and AI-driven engagement on international insurance

The impact of scalable personalisation and AI-driven engagement on international insurance

Forget one-size-fits-all, insurers are using real-time data and smart platforms to make every policyholder feel like a VIP

Daniel Wood Nov 20, 2025
Inside the cyber gap: Why major UK firms are still underinsured and unprepared

Inside the cyber gap: Why major UK firms are still underinsured and unprepared

How weak cyber strategies at Jaguar Land Rover and M&S signal broader systemic exposure

Most insurance customers embrace GenAI, but worry about human touch

Most insurance customers embrace GenAI, but worry about human touch

While AI tools speed up service, many still want reassurance on certain aspects

PIC names Dom Veney interim CEO as longtime leader Tracy Blackwell retires

PIC names Dom Veney interim CEO as longtime leader Tracy Blackwell retires

Revamp comes as the corporation prepares for a major deal

London insurance market emerges as key driver in global clean energy shift

London insurance market emerges as key driver in global clean energy shift

Specialised expertise is helping unlock billions for renewables and climate tech

New specialists join Crawford's renewables line-up

New specialists join Crawford's renewables line-up

New leadership aims to boost capabilities across clean energy technologies

OAK Enterprise cleared to begin underwriting at Lloyd's

OAK Enterprise cleared to begin underwriting at Lloyd's

New capacity arrives as market conditions continue to evolve

Legal & General confirms senior hires for people and strategy

Legal & General confirms senior hires for people and strategy

Actions follow June 2024 strategy

Lloyd's launches investigation after AIG drops John Neal over alleged workplace relationship

Lloyd's launches investigation after AIG drops John Neal over alleged workplace relationship

CEO appalled at the possibility of the market being 'tarnished'

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