Tokio Marine HCC (TMHCC) – Specialty Group has entered into a partnership with The Acheson Group (TAG) to strengthen its product recall crisis consultancy services.
The agreement, effective immediately, will extend TAG’s expertise in food safety and public health to TMHCC clients in the United Kingdom and the United States.
The collaboration builds on TMHCC’s expansion in London last year, following the appointment of Mark Hutton as chief underwriting officer for crisis management. The move complements the company’s existing US-based product recall operations, which have grown in response to increasing client demand.
“This partnership marks the latest evolution of our product recall offering as we continue to grow and set new standards for this line of business,” said Hutton. “The Acheson Group is the market leader in food crisis consultancy, and I am very pleased to be able to offer their support and counsel to clients.”
“We are delighted to establish our new partnership with TMHCC – Specialty Group,” said David Acheson, CEO and president at TAG. “Their focus on positive client outcomes and providing an exceptional level of service when it is needed most mirrors our own.”
Executives from both firms emphasised that the partnership will provide clients with additional support in managing risks tied to food contamination, operational pressures and reputational issues.
According to TMHCC’s product recall vice president in the US, Max Cotton, contamination incidents are frequent and can arise from both criminal activity and human error.
“Product contamination is a loss exposure that cannot be ignored. Whether the result of criminal acts or simple human error, it occurs with alarming frequency around the world,” said Cotton.
TMHCC’s product recall insurance is designed for businesses in the food, beverage, cosmetics, pharmaceuticals, and nutraceuticals industries, helping them manage the financial and operational risks of product contamination or recall. The policy supports clients through crisis management and covers recall costs, loss of revenue, and optional third-party liabilities such as customer loss of profits.
The partnership comes as Tokio Marine Holdings, parent company of TMHCC, reported a 57% year-on-year rise in net profit to $7.25 billion (£5.34 billion) for the fiscal year ending March 2025. Ordinary profit increased to $10.08 billion (£7.41 billion), with international insurance contributing $29.74 billion (£21.87 billion) in ordinary income.
The insurer forecasts a net income of $6.42 billion (£4.72 billion) for fiscal 2026, alongside expected net premiums written of $37.61 billion (£27.65 billion). Projected incurred losses from natural catastrophes are $0.73 billion (£0.54 billion) in Japan and $0.64 billion (£0.47 billion) overseas.
The Acheson Group’s involvement with TMHCC also comes at a time of heightened food safety challenges linked to tariffs on imports from Mexico and Canada. Shifts in supply chains, potential black market activity and product substitution risks are creating complex conditions for food companies. TAG has been advising businesses to conduct vulnerability assessments, enhance verification processes and revalidate critical control points to mitigate these pressures.
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