Insurance Business America

How AI-powered customer engagement and personalization at scale are reshaping global insurance

2025-11-20T16:39:00Z

The insurance industry is getting a makeover as companies leverage AI to anticipate needs and forge deeper customer relationships

The new M&A reality: Insurance choosing scale over value in 2026

2025-11-20T15:33:00Z

What's pushing carriers and brokers toward transformational M&A plays?

Why property underwriting isn't letting up in 2026

2025-11-20T15:32:00Z

Specialist believes the underwriting discipline tied to the previous hard market remains firmly embedded

Influencers, AI and the evolving media insurance landscape

2025-11-20T15:18:00Z

Get tips from an industry expert to capitalize on this rapidly changing sector

Personal cyber threats – what every advisor needs to know

2025-11-20T15:14:20Z

Cyber threats are now much more than a corporate concern

Cyber insurance market faces volatility as tech outpaces underwriting models

2025-11-20T15:10:23Z

Rapid changes in cyber risk are forcing underwriters into near-constant recalibration

BOXX Insurance responds to cyber pressures with new assist platform

2025-11-20T13:55:41Z

Latest offering delivers expert guidance and features to take on evolving dangers

Insurance Business names 2025 Hall of Fame inductees

2025-11-20T13:00:00Z

Industry veterans honored for decades of service and leadership

The Insurance Business Hall of Fame

2025-11-20T13:00:00Z

Honoring the new inductees into the Hall of Fame, who are being celebrated for their comprehensive industry impact and the legacies they have created

Insurance fraud adds $900 to average policy – here’s how to avoid it

2025-11-20T12:22:17Z

Experts share strategies to spot and stop fraud before it hits clients

LPGA, FM ink multi-year deal to revamp golf tour broadcasts

2025-11-20T11:52:15Z

Partnership will bring cutting-edge coverage and bigger purses to North American events

E&S property insurers face profit squeeze as rates fall, capacity grows – RPS

2025-11-20T11:26:56Z

Underwriters brace for tougher conditions if trends continue

Allstate faces class action over alleged illegal rideshare insurance scheme

2025-11-20T10:32:32Z

Passengers paid for mandatory protection while insurer crafted unlawful exclusions, plaintiffs say

World Insurance Associates completes Van Syckel acquisition

2025-11-20T10:30:01Z

More regional deals wrapped up in World's busy 2025

NICB study fuels calls for disclosure of third-party litigation funding

2025-11-20T10:26:58Z

Analysis flags digital tactics driving mass claims

Aspida plans major Durham hiring and operations expansion

2025-11-20T10:14:29Z

Move comes amid rising demand for annuities and reinsurance

Older consumers lift Q3 auto insurance demand - study

2025-11-20T10:00:26Z

Pricing pressure pushes shoppers back to market

Most insurance customers embrace GenAI, but worry about human touch

2025-11-20T09:46:52Z

While AI tools speed up service, many still want reassurance on certain aspects

New specialists join Crawford's renewables line-up

2025-11-20T06:47:37Z

New leadership aims to boost capabilities across clean energy technologies

Top cyber insurance companies US brokers should know

2025-11-19T23:44:22Z

Get to know the leading cyber insurance companies in the US and find the best coverage for your clients

Top 10 car insurance companies in Florida

2025-11-19T23:12:10Z

Stay updated on Florida’s auto insurance market and get to know the state's top car insurance companies, their coverage options, and more in this guide

Lloyd's launches investigation after AIG drops John Neal over alleged workplace relationship

2025-11-19T19:55:37Z

CEO appalled at the possibility of the market being 'tarnished'

'Digital friction' impacting employee efficiency

2025-11-19T15:38:01Z

New report reveals the human impact of digital frictions at work

Missouri's sports betting launch opens new cyber threat landscape

2025-11-19T15:35:00Z

Operators face unfamiliar risks, evolving regulations, and rising cyber issues

The new frontier of underwriting AI risk

2025-11-19T15:34:01Z

'AI is like a child - constantly learning but not always processing that learning as expected'

Cyber premiums fall, but fears of underpricing loom

2025-11-19T15:28:54Z

Rate reductions are widespread - but could prompt the next hard market

Which MGAs are setting new standards?

2025-11-19T15:26:29Z

Have your say in Insurance Business America's 5-Star Wholesale Brokers & MGAs 2026

Michigan lawmakers propose overhaul of auto insurance PIP rules

2025-11-19T15:23:41Z

Latest bill could shake up how insurers handle auto and rideshare accidents

Progressive's October profits surge as premiums and policies rise

2025-11-19T14:15:09Z

Net income more than doubles year over year, fueled by gains in both personal and commercial lines

Insurance moves: McGowan Companies, Boston Mutual

2025-11-19T14:00:48Z

Industry veterans step into new roles to expand program offerings and boost regional sales

King Risk acquires Acacia Insurance to expand New England presence

2025-11-19T13:33:06Z

Waltham-based agency brings decades of local expertise to expanding portfolio

Tokio Marine reports steady H1 earnings, updates full-year outlook

2025-11-19T11:36:32Z

Strong domestic performance and reduced catastrophe losses drive results

Rokstone taps Debbie Hobbs to lead new cyber insurance unit

2025-11-19T11:16:54Z

Firm’s new division will target evolving threats, from AI to supply chain vulnerabilities

Travelers faces $27 million loss after Alabama fire insurance dispute

2025-11-19T09:58:26Z

Travelers and Maxus clash over multimillion fire claim as Eighth Circuit hands down a pivotal decision

Excess insurer alleges two-year notice delay on Missouri gas explosion claims

2025-11-19T09:55:43Z

Now the excess carrier is invoking multiple exclusions to deny coverage

MS Amlin posts lower H1 profit as wildfires drive losses

2025-11-19T08:32:29Z

Despite wildfire claims, firm reported improved premiums and maintained a positive outlook

Florida ruling allows Citizens arbitration system to move ahead

2025-11-19T08:07:50Z

The decision is significant for the Florida property insurance market

Insurance moves: Chubb, Heffernan, ReSource, AXA XL, Inszone and Vermont DFR

2025-11-19T05:35:04Z

They include a new COO and a new president of personal lines

King Risk Partners acquires North Carolina insurer

2025-11-19T05:11:06Z

The acquisition integrates a well-established agency into King Risk's national platform

AM Best revises US E&S lines outlook

2025-11-19T04:57:51Z

The ratings agency cites moderating premium growth and early signs of rate softening for the change

$5 billion rebuild puts insurers on high alert

2025-11-18T20:07:54Z

High profile build after fatal accident could cost substantially more than expected

Huge internet outage sparks Epstein conspiracy theories

2025-11-18T19:43:25Z

A major tech failure sends ripples through insurers as non-malicious outages become a mounting threat to business-interruption portfolios

The hidden cost of a hack: Unpacking the ripple effect of cybercrime

2025-11-18T17:06:57Z

29% of executives cite cyber as the greatest threat to their organization

Jamaica's $150 million payout rekindles parametric concerns, but ILS market holds firm

2025-11-18T15:52:47Z

Swiss Re head says investors have taken the Melissa redemption in stride

Community associations face new wave of liability risks as tech and compliance collide

2025-11-18T15:47:18Z

Volunteer-run boards are now navigating a landmine of exposures – is their D&O coverage enough?

JAB Insurance to acquire Columbian Financial Group, exiting rehabilitation

2025-11-18T15:38:52Z

Deal includes capital infusion and aims to secure policyholder stability in New York and Illinois

SageSure gains Lloyd’s coverholder, DCA status to expand catastrophe offerings

2025-11-18T15:23:13Z

New designation enables firm to underwrite and manage claims

HUB International names Andrew Forchelli as new CEO for California unit

2025-11-18T15:09:25Z

Move comes as brokers adapt to rising costs and changing client needs

Insurance moves: AXA XL, Arch Insurance, Prudential Financial, W. R. Berkley, Lincoln Financial

2025-11-18T14:44:38Z

Insurers strengthen cyber, consumer, investor relations, and operational leadership

Markel launches construction & engineering practice

2025-11-18T09:41:19Z

New division debuts with all-risk products and a focus on innovation in a shifting market

Chinese firm's swoop on insurer for CIA agents under the spotlight

2025-11-18T09:05:17Z

Investment laws tightened after remarkable deal

Idaho Supreme Court stops City of Boise from filing workers’ comp disputes

2025-11-18T08:41:34Z

Top court just changed the landscape for insurers in workers’ comp disputes – find out who can now trigger a claim challenge

Erie Insurance fights Nashville gas station’s tornado damage claim in court

2025-11-18T08:24:44Z

Insurer accused of underpaying after tornado hits business

World Insurance continues to strengthen national presence

2025-11-18T05:14:07Z

This time, it's an acquisition in Colorado

AM Best revises DUAE market outlook to 'stable'

2025-11-18T05:04:10Z

The market continues to expand through partnerships

Severe convective storms top concern for US insurers, survey shows

2025-11-18T04:46:32Z

Traditional reinsurance remains the primary risk transfer tool for these kinds of losses

Holiday spending cuts drive US consumers to reassess insurance needs

2025-11-18T04:36:24Z

Debt usage has been increasing, and consumers are cutting back on discretionary purchases

FEMA chief out after just six months, leaving agency in turmoil

2025-11-17T22:18:56Z

Sudden exit after turbulent tenure of ex-WMD chief stirs uncertainty for insurers

Rail sabotage on key Polish corridor deepens security fears

2025-11-17T17:01:42Z

A suspected sabotage attack on a key Polish rail line is sharpening concerns over Europe's infrastructure security and insurers' rising exposure

How to capitalize on specialization

2025-11-17T16:11:11Z

The markets are becoming increasingly niche - and that opens up possibilities for your business

Navigating construction insurance: Strategies and solutions from Burns & Wilcox experts

2025-11-17T16:11:00Z

Find out what every contractor and broker needs to know to stay protected and ahead in today's construction insurance market

Excess carriers scale back as tower fragmentation intensifies

2025-11-17T16:09:44Z

Brokers work harder for thinner layers as lead umbrellas face growing pressure

US cyber market pricing pressure poses long-term risk

2025-11-17T16:06:27Z

Underpricing, rising claims and competition could destabilize market if discipline doesn't return

Westlake battles insurers over $278 million chlorine spill coverage

2025-11-17T16:01:16Z

Major insurers including Allianz, ACE, and Zurich face Westlake in a high-stakes industrial insurance showdown

Fifth Circuit reverses $575k award, limits insurer liability after workplace overdose

2025-11-17T15:55:37Z

A federal appeals court just drew a bold line for insurers on workplace fatality claims - find out how this ruling could impact your strategy

MS&AD to acquire 18% stake in Barings from MassMutual for $1.44 billion

2025-11-17T13:22:45Z

Deal strengthens ties between the insurers and supports long-term growth strategy

Wisconsin lawmakers weigh workers' comp overhaul

2025-11-17T13:01:32Z

Proposed bill would raise disability benefits and update key rules for claims and coverage

Judge rules GEICO must face lawsuit over alleged unpaid municipal taxes

2025-11-17T12:49:17Z

Company is accused of failing to file reconciliation reports

Risk management in an age of AI governance

2025-11-17T12:27:02Z

AI-driven landscape requires new leadership models

Can the US steal London's insurance crown?

2025-11-17T11:56:10Z

America's productivity edge – and why it could reshape the global insurance industry

Willis, NATS sign MoU to deliver integrated aviation risk solutions

2025-11-17T10:56:07Z

Collaboration brings together airspace expertise and risk management

Top 10 largest insurance companies in Colorado

2025-11-17T10:55:26Z

Stay informed about Colorado’s insurance industry and see their top insurance companies, the different providers, coverage types, and market leaders

HDI Global sees revenue, profit rise on new business and pricing gains

2025-11-17T10:39:21Z

Disciplined approach keeps losses below budget and margins strong

USLI faces lawsuit as non-profit claims denied workplace coverage

2025-11-17T08:35:42Z

Non-profit claims USLI denied coverage and counsel after workplace discrimination allegations surfaced

West Virginia court reverses insurer win in G&G Builders coverage battle

2025-11-17T08:30:32Z

A West Virginia appeals court just changed the game for commercial liability insurers in a high-stakes construction defect fight

AIG's incoming president John Neal withdraws

2025-11-17T07:25:42Z

It's another blow for the company - and signs of a broader issue across the US insurance sector

Private assets boost life insurers' returns but heighten risks

2025-11-16T21:18:32Z

Private credit has expanded as insurers seek diversification

Texas Mutual names new chief operating officer

2025-11-16T21:05:35Z

New COO joins from AmTrust Financial Services

Amwins earns top AM Best score for fourth consecutive year

2025-11-16T20:54:06Z

It earns the highest assessment score of PA-1 (Exceptional) for its Delegated Underwriting Authority Enterprises (DUAEs)

Massive OxyContin $7.4 billion opioid deal approved

2025-11-14T20:15:32Z

Insurers breathe a sigh of relief as payout falls on Sacklers

Executive insights - Kayla Works

2025-11-14T15:47:14Z

Underwriter gives her views on economic challenges and DE&I

Holiday season agent playbook: Turning risk prevention into client touchpoints

2025-11-14T15:45:00Z

The coming weeks offer the possibility of more than just seasonal greetings

Allstate rejects $332k appraisal award after accepting hail damage claim process

2025-11-14T15:36:26Z

Homeowners allege carrier applied wrong roof exclusion standard after initial $6k claim

Congress renews NFIP, faces reform calls

2025-11-14T15:32:02Z

Industry groups warn the extension offers only temporary relief

New York to launch real-time auto insurance verification system

2025-11-14T15:28:38Z

New York shakes up compliance as S.5331--A mandates real-time auto insurance verification for all insurers

Colorado governor renews push to privatize Pinnacol Assurance

2025-11-14T15:24:35Z

Lawmakers weigh tax implications if Pinnacol becomes for-profit

Westaim posts loss as restructuring and capital reallocation continue

2025-11-14T15:21:20Z

Funding and restructuring signal a turning point for the business

American Integrity takes over 7,000 Citizens policies as private market gains ground

2025-11-14T15:18:30Z

Two-year shifts continue across Florida

Allianz lifts profit outlook as financials surge

2025-11-14T11:32:43Z

Insurance segments drive growth and improved ratios

Aspen's Q3 earnings rise ahead of Sompo acquisition

2025-11-14T11:22:43Z

Post-IPO structure frames the insurer's transition

Court rules Parkland shooting triggers single insurance claim

2025-11-14T09:33:53Z

A federal appeals court just handed insurers a wake-up call in a high-stakes Parkland shooting coverage dispute

California court blocks WCAB from overruling medical experts in compensation disputes

2025-11-14T09:26:57Z

Find out how a new California ruling could shake up your workers’ comp claims handling strategy

2026 energy insurance softening signals a buyer-friendly shift: WTW

2025-11-14T05:52:07Z

Market softening has accelerated as carriers prioritize retention

Insurance moves: McGowan Financial and Alliant Insurance

2025-11-14T04:59:18Z

They include a new broker and a new SVP

US individual life insurance sales surge in Q3 - LIMRA

2025-11-14T04:44:14Z

The quarter also saw an increase in number of policies sold

Trucordia expands national footprint with multiple US acquisitions

2025-11-14T04:02:08Z

The deals will strengthen company's ability to offer its programs