Office address: 153 Market St, Hartford, CT 06103
Website: portal.ct.gov/cid
Year established: 1871
Employees: 159+
Key people: Andrew Mais (commissioner); Jared Kosky (deputy commissioner); Jack Broccoli (assistant deputy commissioner); Mary Quinn, Fenhua Liu, and Gerard O’Sullivan (directors); Amy Stegall (manager)
Operating budget: N/A
The Connecticut Insurance Department (CID) regulates insurance companies and protects policyholders through rules, oversight, and consumer help services. It also works with the National Association of Insurance Commissioners (NAIC) and the International Association of Insurance Supervisors (IAIS) to improve industry standards.
The CID has regulated insurance since 1865, when the state formed the Office of the Insurance Commissioner. In 1871, lawmakers created the full department, giving it stronger powers to oversee insurance companies.
By the 1980s, it was fully restored as a stand-alone agency focused on protecting policyholders and keeping insurers accountable. Key moments in the Connecticut Insurance Department’s history include:
In 2025, the CID began enforcing new state-mandated auto claim rules passed under Public Act 25-131. The department now oversees the arbitration process, helping resolve payment disputes and making sure insurers follow the law.
Today, the Connecticut Insurance Department continues to set high standards and work with national and international groups to guide the industry forward.
The CID oversees the insurance industry in Connecticut under Title 38a of the state statutes. Its mission is to protect consumers, promote fair markets, and make sure insurers stay financially strong.
The agency is led by Commissioner Andrew N. Mais, who was appointed by the governor of Connecticut. He sets the department’s direction and manages its work. CID is made up of these divisions:
Each division helps regulate and watch over the insurance industry in Connecticut. The Connecticut Insurance Department also works with the NAIC and IAIS to follow national rules and support global insurance standards.
It covers important work that makes sure insurance stays honest, balanced, and helpful for Connecticut residents. Its duties include:
This Connecticut Insurance Department covers day-to-day tasks that shape insurance rules, company actions, and consumer protections in the state.
In 2025, the Connecticut Insurance Department updated the rules for disputed auto claims. Insurers must now pay the agreed part of a claim before arbitration and may owe interest on unpaid amounts. The new law also makes insurers cover arbitration costs in most cases.
The state Senate approved a bill to give the Connecticut Insurance Commissioner more power over health insurance rates. The new rules would let the CID reject unfair increases and limit step therapy requirements. This move strengthens consumer protections and expands the agency’s oversight.
The Connecticut Insurance Department helps the public through its consumer affairs unit, which handles complaints and helps solve insurance problems. It also offers tools like:
Connecticut Insurance Department also shares disaster readiness tips, fraud warnings, and scam updates through its Consumer Resource Library. The department supports awareness through public notices, press releases, and educational flyers on common insurance issues.
The department runs insurance literacy efforts with a focus on helping people understand coverage and rights. CID makes insurance clearer and more accessible across all of its services.
Deal includes capital infusion and aims to secure policyholder stability in New York and Illinois
The law will take effect on Oct. 1, 2025
Benefit restructuring and surrender alternatives proposed
Proposal includes both near-term and long-term actions
Commissioner will have power to reduce a proposed rate increase
