The following article was written in association with QBE North America.
As the insurance landscape evolves, businesses are increasingly demanding specialized solutions that address the unique risks of their sectors.
QBE North America’s program strategy addresses this demand by delivering tailored coverage to niche and underserved markets, combining specialized capabilities with a commitment to building long-term partnerships that drive meaningful results for both customers and brokers.
QBE North America’s program business is designed to reach markets that are often overlooked by traditional carriers.
James Haggerty, head of commercial programs, explains: “Through our program business, we’re able to reach underserved markets. Whether we’re placing workers’ compensation, industrial property, or general liability, our partnerships allow us to deliver tailored solutions with precision and speed.”
This focus on specialization means QBE seeks out partners who are true experts in their fields – from underwriting and operations to distribution. By collaborating with specialists, QBE also ensures that every program delivers real, tangible value to the end customer.
The firm’s commitment to innovation is evident in its recent expansion efforts. In the first half of 2025, QBE broadened its property offerings with bolt-on product line expansions and re-entered the casualty space for the first time in five years.
“These strategic moves reflect QBE’s belief that the right program partnerships can unlock new markets and deliver sustainable growth,” says John Moran, head of property programs.
This willingness to adapt and expand demonstrates QBE’s understanding that the insurance needs of businesses are constantly changing. By staying ahead of trends and investing in new capabilities, QBE provides its partners and customers with access to cutting-edge solutions.
At the heart of QBE’s approach is a belief that successful partnerships are built on more than just transactions. The firm prioritizes relationships grounded in shared vision, cultural alignment, and long-term goals. Technical compatibility is also essential – QBE works with partners whose systems and processes integrate seamlessly, enabling superior service, data insights, and scalability.
“Our approach emphasizes transparency and mutual investment,” adds Rhonda Lohmar, head of workers’ compensation programs. “Dedicated program managers and claims professionals work hand-in-hand with our partners to ensure shared success.”
In today’s environment of economic pressure and shifting risk profiles, businesses are moving away from generic coverage. They want partners who understand their industry, offer tailored solutions, and bring deep expertise to the table.
To deliver on these market needs, QBE North America’s program business is built on four pillars:
By aligning on these pillars, the firm ensures that every partnership is positioned for long-term success. This approach enables QBE to serve customers in a meaningful way, setting the standard for excellence in the insurance program space.
For more information, visit Programs | QBE US.
