The product is now available through the MoMo App, with the aim of increasing access to health protection for Vietnamese consumers and addressing the country’s insurance protection gap.
Critical Illness Insurance+ is designed to simplify the insurance purchasing process. Applicants can complete the entire process digitally in less than two minutes, answering only two health-related questions and requiring no medical examination.
This approach eliminates paperwork and administrative complexity, aligning with the habits of Vietnam’s increasingly digital population.
The policy provides reimbursement for actual medical expenses up to VND 5 billion per year and covers 37 critical illnesses, including cancer, stroke, heart disease, and kidney failure. Policyholders can make an unlimited number of claims during the three-year term.
Premiums are structured to be affordable, with flexible payment options available on a monthly or annual basis.
The product is intended for a broad customer base, including young professionals, gig economy workers, and first-time insurance buyers.
Nguyen Hong Son, country president of Chubb Life Vietnam, said the new offering responds to the evolving needs of today’s consumers, particularly younger individuals who are increasingly proactive about their finances and comfortable using digital platforms.
“With Critical Illness Insurance+, MoMo and Chubb Life Vietnam are transforming protection from a privilege into a practical, convenient, and accessible reality for all. This marks a significant milestone in our mission to make life insurance more relevant and accessible to the next generation, while also demonstrating our commitment to delivering tailored life insurance solutions that offer seamless, customer-centric experiences,” he said.
The collaboration utilizes Chubb Studio, Chubb’s global digital integration platform, to deliver a streamlined customer journey.
By combining Chubb Life Vietnam’s insurance expertise with MoMo’s digital ecosystem and user insights, the partnership aims to create insurance solutions tailored to the needs of Vietnamese consumers.
Nguyen Manh Tuong, co-founder, co-chairman, and CEO of MoMo, stated that MoMo’s approach to technology centres on addressing practical, day-to-day needs.
“When it comes to insurance, that means simplifying the process and making the experience clear and accessible on the devices people already use every day. We’re glad to partner with Chubb Life Vietnam to launch Critical Illness Insurance+, a meaningful next step in our journey to build a truly inclusive financial ecosystem from payments, savings, and credit to now, insurance, enabling every Vietnamese to take charge of their finances and better protect their future,” he said.
As part of the launch, MoMo Buy Now – Pay Later users can access Critical Illness Insurance+ and receive three months of complimentary coverage until the end of 2025.
This introductory offer is intended to encourage users to experience the product and assess its value.
